Dear Buyers, Greetings!!Our refund policy typically covers damaged, defective, or incorrect items, usually requiring customers to report issues to our WhatsApp number 9166485033 within 24 hours of delivery with all the clear picturs and some short videos showing the issues with clarity.We usually Do Not Refund rather take steps to get the issues correct by repairing if possible and if the issues are worth repair. Refund is done only in the case where there is no possibility of repair or replacement by us. Customized or modular items are generally non-refundable. Returns usually require the product to be unused, unassembled, and in its original packaging, so customers are requested to open the parcels with care so that the same packing material can be used again to repack the product if the product needs to be returned.
Returns accepted only for damaged, defective, or incorrect products ssues must be reported within the 24 hours after receiving the product Product should be unused and in original packaging * Clear photos/videos may be required for verification Approved refunds will be processed to the original payment method if the refund is the only option left with the company Shipping or handling charges may be non-refundable Customized or made-to-order products are not eligible for return. For assistance, contact APRODZ customer support.
Change of Mind: We do not allow returns simply because you dislike the color or size, unless you find the major changes or difference in the real product as compared to the product pictures on the page.
Tip:Always inspect the packaging and the furniture upon delivery.Take photos of any damages immediately and contact us before signing the delivery receipt.
In- Transit Damage: Must be reported immediately upon delivery if the product does not need carpenter assembling. Or immediately when the product is opened for assembling purpose by the technician/carpenter.Manufacturing Defects: We provide a 7-day window for hidden defects or incomplete deliveries.
